Terms & Conditions

Delivery

All items will be packed securely and dispatched within 7 working days of payment. If there is any delay you will be notified as soon as possible.

Cancellations/Returns

I hope you will be delighted with your painting. However in the unlikely event that you wish to return the item you may receive a full refund.

You can cancel from the day of your order up to 14 working days after receipt of your goods. If you wish to cancel please contact me via the website form. I must have written notice of your cancellation. You will receive a full refund within 30 days in the same format in which you paid for the goods. If the goods have already been dispatched, you must handle them with reasonable care, and they should be returned to me in the original condition received, at your own cost by insured courier. The goods should be securely wrapped in the original packaging. If the original packaging is not available, they should be wrapped in similar packaging to ensure safe return.

Damaged goods

Please check the condition of your purchase. Please email me within 24hrs if any damage is discovered. Please keep all packaging and take digital photos of the damage if possible, as this may be required to make a claim with the courier. The matter will be dealt with as soon as possible.


Many thanks,

Steve